FAQ
Do you deliver to my address?
We deliver by e-bike to Esquimalt, Vic West, Gorge-Tillicum, James Bay, Fairfield and downtown Victoria. The fastest way to know for sure is our address checker — type your address and you'll have an answer in five seconds:
Check my address
Check my address
Do you deliver cannabis to Esquimalt?
Yes, Esquimalt is our home neighbourhood and our core delivery area.
Do you deliver to Vic West?
Yes, we deliver throughout Vic West, including along the Songhees Walkway.
Do you deliver to downtown Victoria?
Yes, we deliver to downtown Victoria as well. We also deliver to the Gorge-Tillicum area, James Bay and Fairfield.
Where is Misty Mountain Cannabis located?
1318 A Esquimalt Rd, Esquimalt, BC V9A 3P6.
On Esquimalt Road at Admirals Road, right between Red Barn Market and Kid Sister Ice Cream. Free parking is available nearby.
Is Misty Mountain Cannabis locally owned and operated?
Yes. We’re a locally owned small business with a single location in Esquimalt, British Columbia. We are located on the unceded territory of the Esquimalt and Songhees nations.
What are your store hours?
Monday: 10:00 AM – 9:00 PM
Tuesday - Thursday: 9:00 AM – 9:00 PM
Friday - Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 9:00 PM
Delivery is available daily from 1:30 PM – 9:00 PM (order cutoff is 8:30pm).
Is Misty Mountain Cannabis a licensed retailer?
Yes. We're a licensed private cannabis retail store authorized by the BC Liquor and Cannabis Regulation Branch (LCRB) and operate under BC's Cannabis Control and Licensing Act and the federal Cannabis Act.
Why the name "Misty Mountain"?
The honest answer is that years ago, Alex was brainstorming names for a future cannabis shop, and Misty Mountain was the one that stuck. It has a little echo of The Hobbit, but it also feels at home here in Victoria—with misty coastal mornings and the Olympic Mountains on the horizon. It sounded good then, it still feels right today, and sometimes the best names are simply the ones you can’t stop thinking about.
How do I place a delivery order?
Shop our full menu at here, add items to your cart, and choose delivery at checkout. You'll need to create an account and confirm you're 19 or older before you can order.
How fast is delivery?
Most delivery orders placed during business hours arrive within about an hour, depending on driver availability and order volume. We don't currently offer scheduled time-slot bookings — all delivery is same-day, ASAP.
Is there a delivery fee or order minimum?
Delivery is free on orders of $60 or more. Orders under $60 can still be delivered for a $3 dollar flat fee. The minimum order value for delivery is $12.
Can I pick up my order in-store instead?
Yes. Order online for pickup, or shop in person at 1318 A Esquimalt Rd during store hours.
How old do I need to be to order?
You must be 19 or older — the legal age for cannabis in British Columbia — to shop with us online or in-store. Our website also requires age confirmation before you can browse.
What ID do I need for delivery?
Our driver will ask for valid, unexpired government-issued photo ID at the door to confirm the recipient is 19+. A driver's license, BCID, or passport all work.
What happens if I can't show ID at delivery?
By law, we must refuse the delivery if valid ID isn't provided, if the ID suggests the recipient is under 19, or if the recipient appears intoxicated. The order will not be left unattended.
Can someone else accept my delivery for me?
Whoever accepts the delivery must be 19+ and show valid ID. It doesn't have to be the account holder, but they must meet the same age and ID requirements.
What payment methods do you accept?
In-store we accept debit, cash, and credit (Visa, Mastercard, American Express). Online and for delivery orders we accept Interac E-Transfer, Visa, Mastercard, and American Express.
What products do you carry?
Flower, pre-rolls, vapes & extracts, edibles, beverages, capsules & oils, topicals, and accessories, from both established and craft brands.
Can I see what's in stock before I order?
Yes. Our full menu, with real-time availability and pricing, is always up to date online at mistymountaincannabis.ca/products
My vape isn't working. What should I do?
Vape batteries and cartridges occasionally need basic troubleshooting. Check our 510 vape troubleshooting guide or contact us directly and our team will help you sort it out.
How much cannabis can I legally buy or carry?
Under the federal Cannabis Act, adults can possess up to 30 grams of dried cannabis (or the legal equivalent in other product types) in public. At home in BC, the possession limit is 1,000 grams.
Where can I legally consume cannabis after delivery?
Cannabis can generally be consumed in private residences and in some public spaces where smoking or vaping tobacco is allowed, but not in vehicles, workplaces, or many public areas. Rules vary by municipality, so check current Esquimalt/Victoria bylaws before consuming outside your home.
Any tips if I'm new to a product?
Start with a small amount and wait to see how it affects you before having more. This matters especially with edibles, since effects can take longer to appear. Our in-store team is happy to help you choose something suited to your experience level.
Do you offer refunds or exchanges?
Provincial regulations don't allow returns on cannabis products once sold. If a vape or accessory arrives defective, contact us within 14 days of purchase and we'll make it right.
How can I reach Misty Mountain Cannabis?
Call us at (250) 590-3292, visit us at 1318 A Esquimalt Rd, Victoria, or message us on Instagram @mistyesquimalt.
